Pick Up/Drop Off:

I agree to pick up and drop off at least an hour before the store closes.

Rental Rate Towards Purchase:

Within 7 days of the conclusion of a rental, the first days rental rate can be applied to full-priced like-product.

Returns/Cancellations:

A $50 deposit per rental item is collected at the time of reservation and will be refunded to the customer upon the timely return of the rental, except as described below in Terms, Conditions, Liability.

Our cancellation policy is the following:
-Full refund if cancelled 5 days prior to reservation
-50% refund for cancellations 3 days prior to reservation
-No refunds will be given for cancellations made less than 2 days prior to start of reservation
-Rentals offered at a discount (eg. group rates, special courses, etc.) can only be canceled up to 5 days prior to the start of the reservation. Refunds outside of that period are at the sole discretion of Ascent Outdoors.

To cancel a reservation, please email us or call our store during business hours.

Terms, Conditions, Liability:

In addition to agreeing to these terms at checkout, you will be required to sign a paper copy when you pick up your equipment.

I accept full financial responsibility for the equipment I’ve rented. I promise to return it clean, dry, and undamaged by the agreed date and time. If I fail to do so, I will pay for it’s repair, cleaning, drying, or replacement at the full retail rate, as determined by Ascent Outdoors. If the items are returned late, I agree to pay for the additional days at the 1-3 Day rate per day late.

I understand that there are inherent, and other, risks involved in the activities for which this equipment is to be used. I freely assume those risks including the risk of serious injury or death.

I agree to release, hold harmless, and indemnify Ascent Outdoors, the makers and distributors of the equipment, and their owners, agents and employees from any and all liability for damage and injury to myself or to any person or property resulting from any cause including negligence, the selection, adjustment, and use of this equipment. Ascent Outdoors provides no warranties, expressed or written.

I accept for use as is the equipment listed on this form and accept full responsibility for the care of the equipment. I will be responsible for the replacement at full retail value of any equipment rented under this agreement but not returned to Ascent Outdoors, and will reimburse Ascent Outdoors for any loss or damage other than reasonable wear and tear. I will return all rental equipment by the agreed date in clean condition to avoid any additional charges.

I agree that it is my responsibility to know how to properly use and operate the equipment and obtain necessary instruction. I understand the function of, and I will not misuse or abuse, the equipment. I am legally competent to sign this agreement and 18 years of age or older.

Mobile Terms of Service:

Wheelchair Getaways

Last updated: Nov. 8, 2022

The Wheelchair Getaways mobile message service (the “Service”) is operated by Wheelchair Getaways (“Wheelchair Getaways”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Wheelchair Getaways’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wheelchair Getaways through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wheelchair Getaways. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +18339142054 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Wheelchair Getaways mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18339142054 or email info@wheelchairgetaways.com.

We may change any shortcode or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.